Our library has just converted our entire system to self-checkout. This means RFID! I have to admit, radiofrequency identification is pretty cool because it is both the identification and security of the item. With our old system, there were separate processes for checking out and desensitizing the item. The RFID does it all at once. We still have the circulation desk where people can opt to still have a person check them out, and just one self-check station. Surprisingly, our patrons mostly prefer coming to the desk to check out, and only use the shelf-check for convenience if we’re busy. I’ve received numerous comments saying that the library is a different atmosphere than a grocery store. They still like the human contact when it comes to the library. Call me old fashioned, but I like that about our patrons!
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